FAQ

What services does the Bern Incoming team offer?
As your on-site partner, we draw on our insider expertise to advise you about all aspects of Bern as a meeting destination. We are a full-service agency, offering you personalized services for your stay in Bern. We connect you to suppliers in Bern and obtain prices and availability for you at no charge.


What is Bern's hotel capacity?
Bern has 34 hotels with a total of 2'157 rooms.
Other hotels are located in the city's vicinity or surrounding region.

CategoryNumber of HotelsRoomBed
*****Superior2227392
****Superior2197344
****97161133
***11588952
**Superior196192
**26193
*Superior1102272
Without Classification6130389



Hotel room:
How do we find accommodations for all attendees?
For your event, you can choose between two basic options:

Option 1:
Individual bookings from a specific block of rooms
Bern Incoming GmbH blocks the number of rooms you require for your event. This assures that attendees can book rooms up to an agreed upon date and that they book rooms from a specific selection of hotels. The attendees can access an overview of hotel accommodations with prices and availability via a link set up for your event and book rooms themselves online. The room must be secured with a credit card but is only paid when the guest checks out. Here you can view a demonstration of the e-vent 5 system.

Option 2:
Individual reservations through Bern Tourism's booking platform
Attendees individually book their accommodations on the Internet or by telephone from a list of available rooms from Bern Tourism.
No specific room block will be made for your event. This means that you will not know where your attendees have booked their hotel rooms. Embed a booking link on your website to make it easier for your guests to book accommodations: Hotels. The page is available in German, English, French, Italian and Spanish.
How do attendees register or book social program events such as gala dinners or excursions?
Our e-vent 5 software lets attendees book all program components, event registration and hotel rooms. Here you can view a demonstration of the system.

What about the impartiality of advice from Bern Incoming?
The team from Bern Incoming Ltd is a subsidiary of Bern Tourism. We represent all hotels in the city and region of Bern. We strive to give customers a neutral overview of the facilities best suited for their event that is entirely in line with what they need.

When do conventions, trade shows or conferences take place in Bern?
Scheduled conventions, trade shows and conferences impact hotel capacity. Please review our convention calendar for more information.

Do you have photos and films of Bern for presentations or use in convention brochures?

Our media database Multimedia contains a selection of images and films that we are happy to provide in their source file format. Contact us about what you require. We might have the right motif.

How do I create a convention candidate dossier?

Bern Incoming is happy to help you with the basic texts, image material, explanation of prices and availability so that you can submit an attractive dossier on behalf of your institution. The more we know about a planned event, the more precise we can create a professional dossier with you.

How can I recover VAT taxes?
Convention organizers and attendees based in foreign countries have the possibility to recover VAT taxes incurred in Switzerland. Taxback.com will help you in filing and processing a claim to recover VAT taxes.

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